The logical choice for premium IDS
This is the IDS solution for our SaaS platform. Everything that's connected to our application in any way is being monitored by Alert …
Overview
What is Alert Logic?
Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
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What is Alert Logic?
Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
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What is Alert Logic?
Alert Logic's Network Intrusion Detection System (IDS), formerly available as Alert Logic Threat Manager, SIEMlessly detects and responds to threats with the company's Intrusion Detection System software, now available as part of the Professional & Enterprise tiers of Alert Logic's MDR service.
Alert Logic Video
Network Intrusion Detection for Containers
Alert Logic Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(24)Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
March 05, 2019
The logical choice for premium IDS
This is the IDS solution for our SaaS platform. Everything that's connected to our application in any way is being monitored by Alert Logic to identify rogue actors or other ill behavior on the network.
- Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
- Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
- Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
- Diffie-Hellman cipher is not supported. This is the way of the future, and I'd prefer to ONLY use DH or EDH. But I understand the complication of PFS, and hopefully, they're working on supporting this in the future.
- Price. You can't get all this good stuff for free. But we've tried the "budget solution" before, and it either just doesn't work well, or requires an incredible amount of administration. If you have a large security team, you might be better off with a cheaper option. For us, we're paying more for a product and saving a bit on in house labor.
- Hard to think of any other cons! There were some UI issues at first, but I know they've added some good features, and more were in development last we spoke. Some of their reporting could be improved a bit, but that's getting pretty picky. Unless you have a really specific need, these things won't be any more than a minor nuisance.
- It's hard to put a price on security. But rather than dollars directly, I believe it has helped our business reputation, first that having an IDS solution in place helps put customers at ease, but also by maintaining that reputation by blocking damaging activity.
- Their team has also been good support and saved us from having to invest in specific skills in house. We pay more for the solution so it's probably not a huge cost savings, but a big savings in the headache of finding staff, managing staff turnover, etc.
No one else had a good product offering married with the high level of support. The cheaper options such as Alien Vault all seemed to have inferior products and little/no support. And the really big enterprise products might work great, but require a great deal of skills to set up and maintain. Alert Logic pretty much fits in a category to itself.
January 28, 2019
Alert Logic: An awesome layered defense product
We use Alert Logic Network Threat Detection to augment our on-premise staff who are engaged in other duties. The service was fairly easy to implement, and management of the product was quite easy. We would get a call anytime we were seeing attacks of any type, usually 2-3 times a week for something more than a script kiddie trying to probe our network defenses. In conjunction with Akamai, who we use for WAF functionality, the Alert Logic product was a solid companion.
- The managed solution took the detection of network threats off of our very full plates.
- Required little intervention from me as a network engineer once it was in place.
- The staff at Alert Logic were top notch, and we felt as though they were an extension of our team.
- When we chose Alert Logic, they did not have an IPS solution but intended to use another product to protect our environment and web farm.
- The product relies on someone to call you after the attack starts.
- There are no protection mechanisms once an attack is noticed to shut it down. However, using a layered defense as we do, it did not affect us nearly as much as without.
- Positive: Staff Augmentation allowed our staff to focus on priorities that are key to our company's success.
- In conjunction with Akamai WAF, we saw a 95% drop in malicious traffic hitting our web front ends.
- This product is not effective at blocking attacks without another layer. You need to be aware of this going in.
How well the Alert Logic team, and ours integrated; plus costs were the biggest factors in selection. Ease of implementation and someone watching our back 24/7/365 made the selection of this product easy. Secondly, it helped us keep our WAF vendor honest on what types of attacks they were and were not catching.
January 24, 2019
Alert Logic, The Cloud Alternative
Previously we used Logrhythm to collect syslogs on an on primus server. Logrhythm is/was very convoluted and almost required a dedicated person to manage the system. Alert Logic is a cloud managed service that removed the need for an on primus dedicated person to constantly review logs and determine if there was an issue. The main users of this is our security team.
- The cloud managed service; the cost benefit and 24x7 monitoring
- The Alert system went from possibly 24 hours to 1 hour
- The benefit of nothing having to write our own queries
- The interface is a little lacking from a search perspective but its not really meant for us to have to do the work
- The cloud service vs have an on prim dedicated person
- 24x7 monitoring
- The detailed threat analysis
If anyone has ever used Cisco products to manage threat detection they will tell you that, while Cisco products are good, they aren't the most user friendly. Multiple pieces are needed to do what Alert Logic can do in one product. The user interface is ok and the search function isn't the best but the whole point of cloud manage is just that.
March 29, 2018
This software is unlike other secure programs !
Alert Logic Cloud Insight is a different type of security program, unlike others. I was using this software for my AWS environment for myself, and then my organization wanted to use this software after my recommendation. Now my company is using this software.Thanks to this software you can gain deep insight into your AWS environment with the ability to monitoring of environments changes with its intelligence. It has many features that you can do whatever you want like changing policy, allowing third-party sign in etc.This program is right now providing us 24/7 security especially from many hack-attacks.
- It has a really intelligent system that it can realize any illegal activities from the outside.
- It can be designed by you. Whatever you want, you can do or change anything that you made before.
- High security 24/7. Just feeling safe.
- I would like to see voice assistance when I am creating new things for my environment
- When you are creating an external ID, it has some delay at times.
- I think the price is too expensive. I would like to have a decreased price.
- It is pretty complicated to understand for beginner levels when you start to use it.
- The product is really secure and reliable for any organization.
- Best side of this software is that it is not like other security programs. Unlike them, this software is stronger and has 24/7 security.
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
January 17, 2017
Alert Logic WSM
It is being used to manage websites hosted internally and to manage those sites on a day to day basis. The web security manager includes the ability to check the status of sites, conduct log review and analysis as well as protection of sites from web-born attacks (SQL injection, cross-site scripting and redirect attacks etc.
- Web-based attack protection
- Site monitoring
- Notification and alerting from the vendor
- Initial professional services engagement for setup/implementation
- Vendor change management without notification
- Filled a critical business need to protect home grown websites.
- Integrated well with SIEM.